Frequently Asked Questions
Guidance on our handcrafted processes, custom commissions, and delivery.
How long do custom orders take to create?
As each bespoke piece is a journey of individual craftsmanship, timelines vary. Generally, custom greeting cards and posters are completed within 5–7 working days, while complex crystal neck pieces may take up to 14 days to ensure the highest quality.
Can I request specific cultural motifs?
Absolutely. Nubiene Creations is built on an embrace of identity and heritage. We welcome specific cultural motifs and narratives to ensure your piece is a true reflection of your story.
What materials are used in the crystal neck pieces?
We use genuine natural stones and high-quality findings. Each stone is selected for its unique character, ensuring that no two pieces are identical, reflecting the diversity and uniqueness of the wearer.
Do you offer international shipping?
Currently, we focus on serving our community within the UK. However, please contact us directly if you are enquiring from abroad, as we assess international requests on a case-by-case basis.
How should I care for my handcrafted items?
To maintain the integrity of your pieces, we recommend keeping jewellery away from water and chemicals. For posters and cards, avoid direct sunlight for prolonged periods to preserve the vibrancy of the cultural pigments.
Still have questions?
We are here to support your awakening and creative journey.